Support

Support


Q1. What is your lead time?


A: Stock: 5-15 days in general. No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.


Q2.How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end:

1) All raw material we used are non-toxicenvironmental-friendly:

2) Skillful workers pay great attention to each details in handling the producing and packingprocesses;

3) We have a professional QA/QC team to ensure the quality


Q3. Do you accept OEM or ODM order?
A: Yes, we accept both OEM and ODM for customers.


Q4. What are your terms of delivery?
A: We can accept EXW,FOB, CIF, etc You can choose one which is the most convenient foryou.


Q5.What is the payment way?
A: TT. Pay Later, West Union,Online Bank Payment.


Should you have other questions, please let us know. We'll add answers here for your further



We help amazon customers FBA shipping and labelling.
 
Packaging
* Normal package: Inner pack with poly bag and bubbles, outside pack with carton.
* Box package: Pack with original box, wrapped with bubbles and outside packed with standard export carton. Notes: box needs extra cost.
* Custom Package: Pack with customer special request.
  
Shipping
* Stock products will be sent out in 1-3 days. OEM order will be ready in 15-30 days.
* We have our reliable long-term transport company, we can arrange shipping by air, by sea, by express (DHL, UPS, FEDEX, TNT, EMS, E-Packet etc). We will choose the cheapest shipping method for our customer.
 
Our Service
* 100% safe payment
* 100% return within 15 days
* 100% refund with quality issue


 
Company Profile

WHY CHOOSE US:

* Here is the home base of Amazon / Ebay / Shopify / Lazada / Facebook.

* We offer dropshippinglabellingFBA shipping, custom logo and box services.

* For more information, please contact us 



Hotline

+86-15814051051

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